Discusses general issues involved in conflict management and provides more specific examples of conflict management in libraries. Causes of conflict are considered, including organizational structure, departmentalization, performance appraisal, poor communication, and technological change; and methods of dealing with conflict are described,…

Discusses the impact of new technologies on library operations and management, and the need for librarians to understand how to manage technology and utilize it to improve library services. The areas which library education should address to prepare librarians to deal effectively with new technologies are outlined. (CLB)

Considers appropriate responses that public library leaders should be making in an environment of technological change. Topics discussed include the library mission and its role in dealing productively with change; library leadership in local government; community information; integrating technology into library management and operations; library…

Discusses the concept of a virtual library. Current systems are described, as well as pilot projects; administrative concerns are addressed, including cooperative collection development and networking; work of the Coalition for Networked Information (CNI) is discussed; and the National Research and Education Network (NREN) is described. (17…

Discusses influences that electronic technologies are having on academic libraries. Highlights include the combination of computer technology and telecommunications; the impact of integrated systems; adding value to information through the use of workstations and online databases; teaching and learning roles of librarians; library user fees; and…