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Direct linkde Toni, Alberto F.; Nonino, Fabio – Learning Organization, 2010
Purpose: The purpose of this paper is to identify the key roles embedded in the informal organizational structure (informal networks) and to outline their contribution in the companies' performance. A major objective of the research is to find and characterize a new key informal role that synthesises problem solving, expertise, and accessibility…
Descriptors: Role, Administrative Organization, Leadership, Social Networks
