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Direct linkMichelle de Andrade Souza Diniz Salles; Fernando Victor Cavalcante; Beatriz Quiroz Villardi; Camila de Sousa Pereira-Guizzo – Learning Organization, 2025
Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…
Descriptors: Foreign Countries, COVID-19, Pandemics, Teleworking
