Publication Date
| In 2026 | 0 |
| Since 2025 | 1 |
| Since 2022 (last 5 years) | 1 |
| Since 2017 (last 10 years) | 1 |
| Since 2007 (last 20 years) | 1 |
Descriptor
| Data Analysis | 1 |
| English (Second Language) | 1 |
| Ethnography | 1 |
| Foreign Countries | 1 |
| Interaction | 1 |
| Intercultural Communication | 1 |
| Pronunciation | 1 |
| Public Opinion | 1 |
| Suprasegmentals | 1 |
| Telecommunications | 1 |
Source
| Language Learning | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
Audience
Location
| Philippines | 1 |
| United Kingdom | 1 |
| United States | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkLucy Pickering; Eric Friginal; Shigehito Menjo – Language Learning, 2025
This paper examines outsourced call center interactions to illustrate how these contexts can enhance pronunciation analysis and training. Public opinion in the United States and the United Kingdom regarding the perceived "pronunciation problems" of agents based in call centers in Outer-Circle English-speaking countries is typically…
Descriptors: Suprasegmentals, Intercultural Communication, Telecommunications, Pronunciation
