This paper examines outsourced call center interactions to illustrate how these contexts can enhance pronunciation analysis and training. Public opinion in the United States and the United Kingdom regarding the perceived "pronunciation problems" of agents based in call centers in Outer-Circle English-speaking countries is typically…

This study expands on the practical application of the critical role of auditory processing in the rate of naturalistic L2 speech acquisition. In Study 1, the prosodic production of English by 46 Chinese college students was tracked over a five-month study abroad program in the UK. Learners with extensive L2 input opportunities demonstrated…

This cross-sectional study examines the sociopragmatic use of pitch and fluency features in requests among second language (L2) Chinese learners at two proficiency levels alongside native Chinese speakers. Twenty-eight L2 learners completed a 40-item oral discourse task with two types of request-making situations: (a) a high-imposition request to…

Research on second language (L2) pronunciation self-assessment reports a general misalignment between self- and other-assessment. This has been attributed to the object of self-assessment, the self-assessment task, the measures to which self-assessment is compared, and speakers' characteristics. Here, we examined self-assessment of a discrete…

This study investigated the use of Artificial Intelligence (AI) models and signal detection processes to generate meaningful visual and ChatGPT-like narrative feedback on second language (L2) English intelligibility. To test the effects and perceptions of such techniques, three groups of learners (N = 90) received visual and narrative feedback…

We investigated the role of cue weighting, second language (L2) proficiency, and L2 daily exposure in L2 learning of suprasegmentals different from the first language (L1), using eye-tracking. Spanish monolinguals, English-Spanish learners, and Mandarin--Spanish learners saw a paroxytone and an oxytone verb (e.g., "FIRma-firMÓ"…

This study investigated the relationship among intelligibility, comprehensibility, and accentedness in the speech of second language learners of Spanish of varying proficiency in instructed contexts. It conceptually replicated studies by Munro and Derwing (1995a) and Derwing and Munro (1997), who found partial independence among the three speech…

This study addresses whether there is anything special about learning a third language, as compared to learning a second language, that results solely from the order of acquisition. We use a computational model based on the mathematical framework of Linear Discriminative Learning to explore this question for the acquisition of a small trilingual…

This study investigated the use of segmental and suprasegmental cues to lexical stress in word recognition by Mandarin-speaking English learners, Korean-speaking English learners, and native English listeners. Unlike English and Mandarin, Korean does not have lexical stress. Participants completed a visual-world eye-tracking experiment that…

We propose a new framework for conceptualizing measures of instructed second language (L2) pronunciation performance according to three sets of parameters: (a) the constructs (focused on global vs. specific aspects of pronunciation), (b) the scoring method (human raters vs. acoustic analyses), and (c) the type of knowledge elicited (controlled vs.…

We tested the prosodic hypothesis that the temporal alignment of a speaker's beat gestures in a sentence influences syntactic parsing by driving the listener's attention. Participants chose between two possible interpretations of relative-clause (RC) ambiguous sentences, while their electroencephalogram (EEG) was recorded. We manipulated the…