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Assessment of the Effects of User Characteristics on Mental Models of Information Retrieval Systems.

Zhang, Xiangmin; Chignell, Mark – Journal of the American Society for Information Science and Technology, 2001
Reports results of a study investigating effects of four user characteristics on users' mental models of information retrieval (IR) systems. Findings indicated that educational and professional status, academic background, and computer experience had significant effects in differentiating users on their factor scores. First language had a…
Descriptors: Computer Interfaces, Computer System Design, Information Retrieval, Information Science

Liew, Chern Li; Chennupati, K. R.; Foo, Schubert – Journal of the American Society for Information Science and Technology, 2001
Explores the potential and impact of an innovative information environment in enhancing user activities in using electronic documents for various tasks, and to support the value-adding of these e-documents. Discusses the conceptual design and prototyping of a proposed environment, PROPIE. Presents an empirical and formative evaluation of the…
Descriptors: Computer Interfaces, Computer System Design, Document Delivery, Electronic Journals