Examines differences between the formal features of commercial versus noncommercial Web sites, and the relationship between Web page complexity and amount of traffic a site receives. Findings indicate that, although most pages in this stage of the Web's development remain technologically simple and noninteractive, there are significant…

Research in human-computer interaction is evolving a user-centered methodology for system design and instruction that focuses on integrating affective and cognitive user variables to increase productivity, creativity, and human growth. Discussion includes the survey approach, the experimental-ethnographic approach; theory-building; and the future…