Purpose: This paper aims to examine the nature of learning discovered by recent graduates participating in a symphony orchestra-initiated development program that is designed to nurture them through the transition to becoming professional orchestral musicians. Design/methodology/approach: Using a qualitative case study approach, the authors…

Purpose: The purpose of the paper is to show how professional tools trigger workplace learning. The daily mundane work of Swedish police officers has been studied to investigate how the use of police tools triggers learning through discussions in police practice. Design/methodology/approach: Data were collected through a field study consisting of…

This article draws on the understanding of the lives and experiences of two Somali women, as case studies, to examine the relationship between identity, work and language learning. It begins with a brief discussion of embodied knowledge, with a view to exploring how "know how" intersects with literacy and identity. The article then moves…

This paper explores the results of applying a diagnostic questionnaire for measuring the dimensions of a learning organization in a resource squeezed service organization. The questionnaire was conducted as the first stage of an ethnographic study of workplace learning in an aged care organization. It was distributed to the 600 employees in nine…

Purpose: This paper seeks to provide an empirical insight into the facilitation dilemmas for conversational learning in a project team environment. Design/methodology/approach: This paper is an outcome of a participative action research process into the dynamics of situated learning activity in a case study project team. As part of their…

The part played by tacit skills and knowledge in work performance is well recognised but not well understood. These implicit or hidden dimensions of knowledge and skill are key elements of "mastery," which experienced workers draw upon in everyday activities and continuously expand in tackling new or unexpected situations. This paper,…

Epistemological beliefs are fundamental assumptions about the nature of knowledge and learning. Research in university contexts has shown that they affect the ways and results of student learning. This article transfers the concept of epistemological beliefs on workplace learning. The basic assumption is that employees epistemological beliefs…

This article defines the cultural nature and scale of change in learning consciousness that has to take place when the organizationally-based adult learner makes the transition from formal prescriptive learning practice to self-owned, self-directed learning. It articulates some of the learning-to-learn process models that introduce, accelerate,…

Purpose: The purpose of this paper is to describe how Engestrom's "third generation" activity theory, with its emphasis on developing conceptual tools to understand dialogues, multiple perspectives and networks of interacting activity systems, has informed research into professional learning in multiagency service settings in England.…

Purpose--The purpose of this work is twofold. First, the vagueness of e-learning terminology is explored as a premise that the uncritical use of language reflects uncritical approaches to e-learning. North American practitioner literature is then reviewed to examine the way(s) in which e-learning vocabulary and metaphors reveal the attitudes and…

Purpose: The purpose of this paper is to present a "soft methodology" model in knowledge management that addresses the problem of accessing and managing one particular type of knowledge: personal (implicit/tacit) knowledge. Design/methodology/approach: The model is based on the theories and methodologies of grounded theory, adult…

Purpose: This paper reports on the development of a workplace-based e-learning programme for small and medium enterprise (SME) managers in five European countries. The course is designed to address the specific needs of SME managers who, it has been noted, represent a significant proportion of the EU workforce but often experience difficulty in…

Purpose--To investigate how the adult learner is valued in e-learning corporate settings. Design/methodology/approach--Case study methodology was used for this research. Four Fortune 500 companies that had active e-learning initiatives for a minimum of four years were selected. Data for the development of the four cases were collected via…

Purpose: To illustrate how the interdependence among four championing factors, five antecedents, and four moderators affect companies' efforts in valuing the adult learner in e-learning. Design/methodology/approach: A literature review was conducted to identify the championing factors, antecedents, and moderators that can assist teams in designing…