Purpose: The purpose of this paper is to analyse a programme designed to welcome and train new employees, implemented in a chemical industry, privileging the transmission of know-how as a dynamic process where learning is co-constructed in the course of the activity. Design/methodology/approach: The design of the programme was based on the…

Purpose: The purpose of this paper was to examine the additive and joint effects of trainer directiveness and trainees' learning goal orientation on training satisfaction and transfer. Design/methodology/approach: Survey responses from a sample (N = 243) of undergraduate business students enrolled at a large US university were examined. Findings:…

Purpose: The evaluation of training results in large groups with limited resources is one of the challenges of organisations. This paper aims to provide a methodological approach to facilitate evaluation of training among large groups. The paper presents the tools and the results of an evaluation of a whole training plan on the rational use of…

Purpose: The aims of this study are: to present a training evaluation based on the "four levels model"; to demonstrate the value of experimental designs in evaluation studies; and to take a first step in the development of an evidence-based training program. Design/methodology/approach: The Kirkpatrick four levels model was used to…

Purpose: Despite years of advice from researchers that trainee reactions provide training evaluation information that is of very limited use, trainee reactions remain the most commonly used measure of training effectiveness. Because the technology that supports online training facilitates the collection of trainee reaction information during and…