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Direct linkHaruna, Aliyu Yelwa; Marthandan, Govindan – Journal of Workplace Learning, 2017
Purpose: This study aims to examine the impact of foundational competencies on work engagement in the context of the Malaysian small and medium enterprises (SMEs) service sector. Design/Methodology/Approach: This is a cross-sectional study conducted in Malaysia, and data were gathered via a survey on 312 employees representing SMEs service…
Descriptors: Foreign Countries, Work Environment, Small Businesses, Case Studies
Zumrah, Abdul Rahim – Journal of Workplace Learning, 2015
Purpose: The purpose of this study is to highlight the importance role of transfer of training as a mediator in the relationship between training and service quality. Design/methodology/approach: The data of this study were collected from three sources: the employees of public sector organizations in Malaysia who participated in a Basic Financial…
Descriptors: Transfer of Training, Job Training, Employees, Public Sector
