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Direct linkBarba, Ian; Cassidy, Ryan; De Leon, Esther; Williams, B. Justin – Journal of Web Librarianship, 2013
Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…
Descriptors: Behavior Patterns, Behavioral Science Research, Academic Libraries, Web 2.0 Technologies
Dahl, David – Journal of Web Librarianship, 2010
In September 2008, the Albert S. Cook Library at Towson University implemented an intranet to support the various functions of the library's Reference Department. This intranet is called the RefPortal. After exploring open source options and other Web 2.0 tools, the department (under the guidance of the library technology coordinator) chose…
Descriptors: Reference Services, Library Services, Database Management Systems, Information Management
