The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

The Digital Initiatives department at Miami University, like most digital initiatives and special collections departments, has a large number of rich digital image collections, stored primarily in a third-party database. Typically, these databases are not findable to the average Web user. From a desire to expose these collections to the wider Web…