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Direct linkJeffery, Keven; Dworak, Ellie – Journal of Web Librarianship, 2010
Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a…
Descriptors: Library Personnel, Research Libraries, Academic Libraries, Library Services
Battles, Jason J. – Journal of Web Librarianship, 2010
Intranets should provide quick and easy access to organizational information. The University of Alabama Libraries' intranet was only partially satisfying this basic expectation. Librarians could use it to find forms, policies, committee assignments, and meeting minutes, but navigating the libraries' intranet was neither quick nor easy, and it was…
Descriptors: Internet, Computer System Design, Database Management Systems, Library Automation
Dahl, David – Journal of Web Librarianship, 2010
In September 2008, the Albert S. Cook Library at Towson University implemented an intranet to support the various functions of the library's Reference Department. This intranet is called the RefPortal. After exploring open source options and other Web 2.0 tools, the department (under the guidance of the library technology coordinator) chose…
Descriptors: Reference Services, Library Services, Database Management Systems, Information Management
Costello, Kristen; Del Bosque, Darcy – Journal of Web Librarianship, 2010
This case study from the University of Nevada, Las Vegas, University Libraries, which has one main library, three branches, and more than 110 staff, illustrates one approach to using new technologies as additional methods for internal communication. At large academic libraries, communication within the organization can be challenging. The…
Descriptors: Library Personnel, Web Sites, Academic Libraries, Library Services
Sharpe, Paul A.; Vacek, Rachel E. – Journal of Web Librarianship, 2010
Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…
Descriptors: Information Management, Internet, Database Management Systems, Knowledge Management
Etches-Johnson, Amanda; Baird, Catherine – Journal of Web Librarianship, 2010
The days of top-down communication and controlled internal messages at a library organization are--or should be--behind us. Modern libraries must be fluid and flexible organizations with equally nimble internal communication infrastructures in place to keep up with the fast-paced environments that have been created in these organizations. As is…
Descriptors: Research Libraries, Internet, Knowledge Management, Database Management Systems
