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Direct linkMitchell, Erik – Journal of Web Librarianship, 2011
In mid-April, Amazon EC2 services had a small problem. Apparently, a large swath of its cloud computing environment had such substantial trouble that a number of customers had server issues. A number of high-profile sites, including Reddit, Evite, and Foursquare, went down when Amazon experienced issues in their US East 1a region (Justinb 2011).…
Descriptors: Human Factors Engineering, Computer System Design, Online Systems, Gateway Systems
Arendt, Julie; Wagner, Cassie – Journal of Web Librarianship, 2010
Web site usage statistics are a widely used tool for Web site development, but libraries are still learning how to use them successfully. This case study summarizes how Morris Library at Southern Illinois University Carbondale implemented Google Analytics on its Web site and used the reports to inform a site redesign. As the main campus library at…
Descriptors: Undergraduate Students, Graduate Students, Web Sites, Research Universities
