Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…

Describes some characteristics of the modern organization that affect contract or negotiated management and identifies changes in approach relevant for library and information organizations management now and in the future. (EM)

Studies state library agency job application forms from the 50 state libraries to determine whether these agencies comply with state and federal laws regarding fair employment practices. Findings revealed that some states violate EEOC guidelines, especially concerning job application flow data. (CDD)

Describes a study conducted at Columbia University (New York) to compare the costs of borrowing and document delivery with the costs of ownership of periodicals and monographs in the areas of biology, physics, and electrical engineering. Results suggest that access may be more important than ownership for some titles. (LRW)

Three articles about masters's level library and information science students discuss factors to be considered in diversifying a historically homogeneous student body; strategies for multicultural admissions and recruitment; and the importance of field experiences in preparing information professionals for diverse employment opportunities.…

Makes a distinction between library training and staff development, and argues that staff development programs have not been as successful because they typically fail to provide opportunities for self assessment or opportunities to evaluate one's performance in a structured team environment, and they are not based on appropriate instructional…

Provides a broad survey of employment discrimination lawsuits brought against libraries under various federal and state statutes. Practical pointers for librarians are drawn from these cases for their use in hiring, firing, and disciplining employees. (EM)