Outlines the need for redefining the roles of library staff workers and the organizational structures that affect job satisfaction, recruitment, and productivity. Calls for a transition to a participative approach to management, creating the more humane work environment needed for libraries to survive in a technological and information-based…

Makes a distinction between library training and staff development, and argues that staff development programs have not been as successful because they typically fail to provide opportunities for self assessment or opportunities to evaluate one's performance in a structured team environment, and they are not based on appropriate instructional…

The mission of the library in the information age and the implications for human resources management are discussed in eight articles. Areas discussed include the role of library education, classification and integration of public and technical services staff, staff allocation, staff training, the role of the personnel officer, and accountability…

Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

Discusses the effects of rapid development and deployment of information processing technology and the aging of the workforce on library technical services. Problems that can result are considered, and ergonomic solutions, training, change management, and the avoidance of stereotypes are advocated. (Contains nine references.) (EAM)

Explores the changing role of the collection development librarian in relation to the issues of budgetary constraints and the impact of electronic technology on academic research. The characteristics, skills, and knowledge required on the job are defined, and different approaches to acquiring them are offered. (Contains 17 references.) (EAM)

Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…

Stresses the need for research libraries to develop conscious, explicit processes for organizational change through an understanding of organizational development. Internal restructuring, parallel organization for problem solving and guiding change, organizational culture and organizational politics, strategic organizational change, training, and…