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| Journal of Library… | 2 |
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| Journal Articles | 2 |
| Reports - Descriptive | 2 |
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Peer reviewedMatysek, Eugene F., Jr. – Journal of Library Administration, 1993
Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…
Descriptors: Administrative Principles, Awards, Evaluation Criteria, Federal Government
Peer reviewedWebb, Gisela M. – Journal of Library Administration, 1988
Explores the emerging role of librarians and support staff members, and the requirements both will have to meet to function effectively. The discussion of practical ideas to help current staff prepare for as yet undefinable responsibilities includes participative management, staff development, and involvement in professional organizations. (10…
Descriptors: Employment Qualifications, Job Development, Library Automation, Library Technical Processes
