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How Much Are Customers Willing To Pay for Interlibrary Loan Service?
Peer reviewed Peer reviewed
Murphy, Molly; Lin, Yang – Journal of Library Administration, 1996
An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were…
Descriptors: Costs, Data Analysis, Fees, Financial Support
Research Collections: Content/Format/Service, a Vendor's Perspective.
Peer reviewed Peer reviewed
Kennedy, Kit – Journal of Library Administration, 2000
Discusses issues related to managing electronic resources in academic libraries from a vendor's perspective. Topics include collection development policies; format and content; decisions to buy, borrow, or link to online resources; ethics and SPARC (Scholarly Publishing and Academic Resources Coalition); service, cost, and value; vendors'…
Descriptors: Academic Libraries, Access to Information, Costs, Ethics
Emerging Patterns of Collection Development in Expanding Resource Sharing, Electronic Information and Network Environment.
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Billings, Harold – Journal of Library Administration, 1996
This special issue contains eight papers from a conference on library collection development and networking issues. Discusses the library's role and the need for new policies; serial costs and recommendations for resource sharing; evaluation of academic periodicals; partnerships and the relationship of vendors and libraries; and models and trends…
Descriptors: Academic Libraries, Access to Information, Computer Networks, Conferences