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Peer reviewedMurphy, Molly; Lin, Yang – Journal of Library Administration, 1996
An analysis of user requests for interlibrary loan materials revealed that about 5% of the total requests placed at the University of Oklahoma required lending fees. Costs and users' willingness to pay those costs are reviewed. Libraries seeking cost recovery would provide more efficient and democratic service if flat charges on all requests were…
Descriptors: Costs, Data Analysis, Fees, Financial Support
Peer reviewedLevene, Lee-Allison; Pedersen, Wayne – Journal of Library Administration, 1996
Compares the results of an interlibrary loan (ILL) user satisfaction survey conducted among the Greater Midwest Research Library Consortium members with institution-specific data from Iowa State University and University of Arkansas. Discusses contrasts in policies in light of results that show significant differences in supplier charges per…
Descriptors: Case Studies, Cost Effectiveness, Delivery Systems, Higher Education
Peer reviewedRichards, Daniel T.; Prelec, Antonija – Journal of Library Administration, 1992
Discusses serials cancellations; reviews library collection assessment policies and reasons for assessment studies; describes a survey of academic health sciences libraries that examined serials cancellation projects, including the decision-making process, regional or national cooperation, and the methodology used; and explains a generic serials…
Descriptors: Academic Libraries, Decision Making, Evaluation Criteria, Evaluation Methods
