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Soete, George – Journal of Library Administration, 1992
A workshop held at the University of California at San Diego's research library focused on improving the quality of goal-based self-reviews as a training approach for performance management. Participants benefited from the mixed groupings of librarians and paraprofessionals and from the detailed look at individual goals and objectives. (three…
Descriptors: Academic Libraries, Higher Education, Job Performance, Library Administration
Peer reviewed Peer reviewed
Matysek, Eugene F., Jr. – Journal of Library Administration, 1993
Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…
Descriptors: Administrative Principles, Awards, Evaluation Criteria, Federal Government
Peer reviewed Peer reviewed
Andrews, Virgina Lee; Kelley, Carol Marie – Journal of Library Administration, 1988
Describes the impact of automation on the responsibilities of both support and professional staff as well as evolutionary role of library assistants at Texas Tech University. Workflows for retrospective conversion of monographs and serials, current processing techniques, and the organization of the processing units are discussed. (Author/CLB)
Descriptors: Bibliographic Utilities, College Libraries, Government Publications, Higher Education
Peer reviewed Peer reviewed
Webb, Gisela M. – Journal of Library Administration, 1988
Explores the emerging role of librarians and support staff members, and the requirements both will have to meet to function effectively. The discussion of practical ideas to help current staff prepare for as yet undefinable responsibilities includes participative management, staff development, and involvement in professional organizations. (10…
Descriptors: Employment Qualifications, Job Development, Library Automation, Library Technical Processes
Peer reviewed Peer reviewed
Butcher, Karyle S. – Journal of Library Administration, 1993
Describes the Oregon State University library's experience with Total Quality Management (TQM) from initial training and development of two teams to its use as an impartial problem-solving tool which anyone can use. Staff concerns and fears about TQM are discussed, and benefits are explained. (Contains five references.) (EAM)
Descriptors: Administrative Principles, College Libraries, Higher Education, Library Administration
Peer reviewed Peer reviewed
Clack, Mary Elizabeth – Journal of Library Administration, 1993
Summarizes the experience of the Harvard College Library (Massachusetts) with Total Quality Management (TQM) and its plans for a pilot implementation and training process. The strength of the approach is shown to lie in the broadly based membership of the steering committee, commitment to group process, and ongoing communication efforts with…
Descriptors: Administrative Principles, College Libraries, Higher Education, Library Administration
Peer reviewed Peer reviewed
Webb, Gisela M., Ed. – Journal of Library Administration, 1989
The mission of the library in the information age and the implications for human resources management are discussed in eight articles. Areas discussed include the role of library education, classification and integration of public and technical services staff, staff allocation, staff training, the role of the personnel officer, and accountability…
Descriptors: Competency Based Education, Human Resources, Information Needs, Job Analysis
Peer reviewed Peer reviewed
Flowers, Kay – Journal of Library Administration, 1993
Discusses the effects of rapid development and deployment of information processing technology and the aging of the workforce on library technical services. Problems that can result are considered, and ergonomic solutions, training, change management, and the avoidance of stereotypes are advocated. (Contains nine references.) (EAM)
Descriptors: Age Discrimination, Aging (Individuals), Change Strategies, Demography
Peer reviewed Peer reviewed
Barnard, Susan B. – Journal of Library Administration, 1993
Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…
Descriptors: Academic Libraries, Administrative Principles, Higher Education, Library Administration