The quality of the data and the amount of correct information available is key to informed decision-making. Higher education institutions (HEIs) often employ various decision support systems (DSSs) to make better choices. However, there is a lack of systems to assist with decision-making to promote innovation in teaching and learning. In this…

One of the major factors affecting student learning is feedback. Although the importance of feedback has been recognized in educational institutions, dramatic changes--such as bigger class sizes and a more diverse student population--challenged the provision of effective feedback. In light of these changes, educators have increasingly been using…