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Direct linkO'Neill, Barbara – Journal of Extension, 2013
The critical incident technique (CIT) is a qualitative research method where subjects are encouraged to tell personal stories that provide descriptive data. Researchers who use the CIT employ a structured methodology to encourage respondents to share their experiences regarding a particular topic. Incidents are considered effective/successful when…
Descriptors: Program Evaluation, Program Effectiveness, Critical Incidents Method, Qualitative Research
