Extension provides personalized educational services collectively known as individual contact teaching (ICT), yet these services often are not evaluated. This article presents results from pilot testing of an approach for evaluating ICT. Extension representatives and clientele provided data on ICT events, primarily office consultations and…

As internal evaluators for the 4-H program in two states, we simultaneously yet independently began to change the way we approached our evaluation practices, turning from evaluation capacity building (ECB) efforts that prepared educators to define and measure program outcomes to strategies that engage educators in defining and measuring program…

Discusses what steps were taken by the Cooperative Extension Service in Oklahoma, after the energy crisis began, to help landowners make better decisions regarding oil and gas leases. Oklahoma's Extension educational efforts in mineral rights management have been successful because they met the needs of the people. (EM)