This research applies multimedia technology to design a dynamic item generation method that can adaptively adjust the difficulty level of items according to the level of the testee. The method is based on interactive testing software developed by Flash Actionscript, and provides a testing solution for users by automatically distributing items of…

Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…