Presents three conference papers from the Association of Library and Information Science Education 1990 Annual Conference that deal with the role of qualitative research in information settings. Highlights include qualitative methodology in cultural institutions; emphasizing the user; and two studies on information management, one using…

Discusses the changing library environment, with greater reliance on technology; and describes relevant skills for librarians, including communicating with nonlibrarians, working with group processes, understanding the capabilities of information-handling technologies, and developing management and marketing abilities. (21 references) (EA)