Background: According to the personalization effect in multimedia learning, the use of personal and possessive pronouns in instructional materials (e.g., 'you' and 'your') is beneficial. However, current research suggests that the personalization effect is inverted for emotionally aversive content (e.g., illnesses). Objective: This study…

This paper focuses on the effectiveness and feasibility of two different kinds of individual learners' support in software training in undergraduate classroom settings. Describes varied user interfaces, including a training wheels interface; compares tutor instruction versus self-learning material; and considers learning time, learning outcomes,…