Examines the soap opera world by analyzing the conversation and relationship to real-life conversation. Reveals that soap operas provide a subtle blending of the real and the not-real, but that part of the reality lies within the conversation: the relationships of conversants, their topics, and conversational styles. (PD)

Assesses the types of conversational patterns--from cross-complaining to contracting--that characterize satisfied couples; suggests theoretical models that account for their success. Proposes the hypothesis that the underlying mechanism that maintains closeness in marriages is symmetry in emotional responsiveness, which relates to whether spouses…

Compared the interaction of normal families and families with a drug-abusing member in order to describe the differences in their communication patterns. Concluded that addict families generally display more rigid communication patterns than do normal families. (PD)

Studied one aspect of communication competency: how people express emotions through verbal behavior. Found, among other conclusions, that references to unpleasant emotions outnumber references to pleasant emotions almost two to one. (PD)