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Putnam, Linda L. – Journal of Business Communication, 1979
Considers the role functions and general competencies of communication trainers. Focuses on the way trainers execute two principal tasks: 1) selecting topics, teaching, and evaluating communication seminars; and 2) diagnosing and managing communication problems which occur within the organization. (JMF)
Descriptors: Communication (Thought Transfer), Communication Problems, Communication Skills, Consultants