Effects of Problem-Based Scheduling on Patient Waiting and Staff Utilization of Time in a Pediatric Clinic.

Callahan, Nancy M.; Redmon, William K.

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Peer reviewed

ERIC Number: EJ356826

Record Type: CIJE

Publication Date: 1987

Pages: N/A

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Effects of Problem-Based Scheduling on Patient Waiting and Staff Utilization of Time in a Pediatric Clinic.

Callahan, Nancy M.; Redmon, William K.

Journal of Applied Behavior Analysis, v20 n2 p193-99 Sum 1987

Changing the scheduling system in a pediatric outpatient clinic from time-based (15-minute block scheduling) to problem-based (more extensive treatment needs scheduled for longer time blocks) resulted in a substantial decrease in waiting time by patients across all presenting problems and in increased availability of extra staff time. (Author/JW)

Descriptors: Children, Efficiency, Medical Services, Pediatrics, Scheduling, Time Management

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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Author Affiliations: N/A