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Direct linkBuller, Ryan F. – Journal of Access Services, 2014
Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…
Descriptors: Academic Libraries, Library Development, Library Research, Student Employment
Gohlke, Mary Jo; Ray, Kathlin – Journal of Access Services, 2003
The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…
Descriptors: User Satisfaction (Information), Academic Libraries, Library Services, Access to Information
Zhao, Taian; Eng, Sidney – Journal of Access Services, 2004
The digitization of library materials has had a tremendous impact on libraries. By using the Internet, readers can access digital library materials from any place in the world. The BMCC Library started several programs to provide more digital materials to its patrons in the forms of electronic books, periodicals, full-text materials, and webpage…
Descriptors: Library Materials, Student Surveys, Electronic Libraries, Library Services
