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Mosley, Pixey Anne – Journal of Access Services, 2004
As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…
Descriptors: Research Libraries, Academic Libraries, Fees, Sanctions
Kruger, Betsy – Journal of Access Services, 2003
For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about…
Descriptors: Research Libraries, Online Catalogs, Library Services, Academic Libraries
Martin, Rebecca – Journal of Access Services, 2003
In 1991, the University Libraries of Northern Illinois University implemented a revised policy for renewals of library materials. Various system, staff, and patron-related concerns required the access services department to adapt to immediate demands, then to seek longterm solutions. This case study examines the initial impact of the new policy,…
Descriptors: Library Materials, Research Libraries, Library Services, Library Policy