Cites the importance of having a state law, knowing what it says, and having a library policy statement regarding the confidentiality of patron records. Discussion covers writing and implementing a policy, the role of automation, existing laws, library records defined, exceptions to confidentiality, and legal liability. Thirty-seven references are…

Examines issues regarding the privacy of information contained in patron databases that have resulted from online circulation systems. Topics discussed include library policies to protect information in patron records; ensuring compliance with policies; limiting the data collected; security authorizations; and creating and modifying patron…

A study at the King Fahd University of Petroleum & Minerals (Saudi Arabia) revealed that the overall materials availability performance rose from 63.8% to 76% when library staff provided assistance. The major reasons for nonavailability of items were related to circulation policy, ownership, and user skills. (Author/AEF)