Describes a theoretical instructional development model for planning college and university bibliographic instruction programs. Potential advantages of the approach are identified and specific application of the model is encouraged to gain empirical data and refine the methodology. Ten references are listed. (RAA)

Discusses the development of an electronic reserves software system and related administrative issues at the University of Illinois, Urbana-Champaign. Topics include staffing; technical and work flow issues; education and training of users, faculty, and staff; assessment; and advice for other libraries building electronic reserve programs.…

Explains that library reference personnel usually need to be increased as library instruction flourishes, that staff should be carefully evaluated in order to detect incompetencies, and that all library staff should be recognized for their contributions in order to maximize the effectiveness of the program. (CWM)

Reviews selected research studies with practical application to university library service models and offers suggestions for a research agenda supporting the advancement of strategic services. Discusses information-seeking behavior; user education, information literacy, and learning technologies; scholarly communication and the digital library;…

Describes an exchange program between academic libraries in Sichuan Province and Washington State University, and discusses the Chinese approach to academic librarianship in the areas of management and personnel, access and circulation, automation, reference services, collection development and censorship, and library facilities. (CLB)