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Zimmerman, Don; Paschal, Dawn Bastian – Journal of Academic Librarianship, 2009
In an exploratory study, participants (n = 18) completed 11 usability tasks to assess ease of use of two Web sites, and then a Web site perception questionnaire for each. Participants rated both Web sites positively, but 25% and 36% could not complete all tasks; doing so required more than a minute to complete. (Contains 2 figures and 7 tables.)
Descriptors: Web Sites, Electronic Libraries, Academic Libraries, State Universities
Asunka, Stephen; Chae, Hui Soo; Hughes, Brian; Natriello, Gary – Journal of Academic Librarianship, 2009
Transaction logs of user activity on an academic library website were analyzed to determine general usage patterns on the website. This paper reports on insights gained from the analysis, and identifies and discusses issues relating to content access, interface design and general functionality of the website. (Contains 13 figures and 8 tables.)
Descriptors: Use Studies, Information Seeking, Academic Libraries, Web Sites
Peer reviewedCrowley, Gwyneth H.; Leffel, Rob; Ramirez, Diana; Hart, Judith L.; Armstrong, Tommy S., II – Journal of Academic Librarianship, 2002
This focus group study explored library patrons' opinions about Texas A&M library's Web pages. Discusses information seeking behavior which indicated that patrons are confused when trying to navigate the Public Access Menu and suggests the need for a more intuitive interface. (Author/LRW)
Descriptors: Academic Libraries, Computer Interfaces, Focus Groups, Higher Education
Peer reviewedPayette, Sandra D.; Rieger, Oya Y. – Journal of Academic Librarianship, 1998
This study used focus groups, semi-structured interviews, and questionnaires to collect input for developing the Mann Library Gateway at Cornell University. This Web-based information system provides access to catalogs, indexes, directories, numeric datasets, full-text documents, and spatial files. Concluded that scholars would benefit from…
Descriptors: Academic Libraries, Access to Information, Catalogs, Computer Interfaces

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