This study investigates the satisfaction of library users at Wayne State University who utilize alternative information access methods. The LibQUAL+[TM] desired and perceived that satisfaction ratings are used to determine the user's "superiority gap." By focusing limited library resources to address "superiority gap" issues identified by each…

Mass digitization of the bound volumes that we generally call "books" has begun, and, thanks to the interest in Google and all that it does, it is getting widespread media attention. The Open Content Alliance (OCA), a library initiative formed after Google announced its library book digitization project, has brought library digitization projects…

Strategic planning provides a useful structure for creating and implementing library web sites. The planned integration of a library's web site into its mission and objectives ensures that the library's community of users will consider the web site one of the most important information tools the library offers.

Twenty-one sites that have integrated informal departmental collections with library systems were surveyed. Respondents offered recommendations on assessing feasibility, identifying collections, establishing work roles, and choosing centralized versus decentralized approaches for sharing information about departmental collections. Political and…

Discusses concerns for academic libraries identified by a survey of editors and manuscript readers of this journal. Highlights include technology; leadership; library users; management issues, including recruitment, communication, and new services; access versus ownership; funding; copyright; licensing; teaching and research; electronic…

Reports on a pilot project for collaborative collections management by the University of California and Stanford University Libraries to provide shared access to physical science translation journals; and suggests 12 steps for successful resource sharing with a focus on both human and technical systems. (Author/AEF)

Describes an exchange program between academic libraries in Sichuan Province and Washington State University, and discusses the Chinese approach to academic librarianship in the areas of management and personnel, access and circulation, automation, reference services, collection development and censorship, and library facilities. (CLB)