This article presents an approach for developing a theory related to university library group work. Next, it reviews generic group-related phenomena indicated by the approach, applying these phenomena to university libraries. Finally, the article surveys this theoretical development, revealing that most of it remains to be accomplished.

We are building conventional library space without making the paradigm shift our digital environment requires. The chief obstacles to change lie in our conception of readers as information consumers, in our allegiance to library operations as the drivers of library design, and in the choice made between foundational and non-foundational views of…

Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)

The Electronic Reserve Book Room Project (E-RBR) was a two-stage project with three major objectives: (1) to provide San Diego State University Library (California) with experience in applying imaging technology; (2) to provide a model for the resolution of the copyright problems inherent in the Library's application of these technologies; and (3)…

Discusses the creation of library computer information systems and shows the four phases incorporated by successful projects. Highlights include phase I: demonstrating a need for a new system; phase II: the development environment; phase III: guidelines to ensure the system will be useful; and phase IV: implementation and acceptance of the new…

This study investigates socio-technical aspects of digital video libraries based on college students' learning experiences and perspectives. Forty-one students in biology classes were studied through a survey and individual interviews. Findings are presented by the students' knowledge of computer technology, experiences with AV materials, and…

Describes an effort to quantify annual collection expansion and shelf space capacities with a computer spreadsheet program. Methods used to quantify the space taken at the beginning of the project; to estimate annual rate of collection growth; and to plot stack space and usage, volume equivalents and usage, and growth capacity are covered.…

The Oklahoma Department of Libraries (ODL) launched Oklahoma's statewide database program in 1997. For the state's academic libraries, the program extended access to information, increased database use, and fostered positive relationships among ODL, academic libraries, and Oklahoma State Regents for Higher Education (OSRHE), creating a more…

Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)

Examines implications of the Year 2000 Problem for libraries in the next millennium. Discusses planning ahead for on-time subscription service delivery; preventing a domino effect on cataloging service; vendor preparations; examples of librarians' perspectives; checking for compliance; and a bibliography of sources. (AEF)

Examines three circumstances likely to alter the organization of acquisitions expertise in libraries: holistic understanding superseding specialized expertise; diverging futures for acquisitions expertise and acquisitions departments; and the role of acquisitions expertise outside the library. (AEF)

Examines a new approach to measuring service quality--conducted at Yale University's libraries--one that produces findings useful for local planning and decision making. The goal is to probe the service attributes of greatest potential to both actual customers and service providers. The setting for this study was Yale University. (AEF)

Changes in user needs resulted in Colorado State University Libraries' decision to turn a traditional library computer lab into an information commons. Issues raised during implementation are discussed, staff training modules are described, and the center's success is evaluated. Training quickly became a critical factor. (AEF)

Describes issues raised during a major reorganization and consolidation of reference services at Oregon State University. Attitudes of reference librarians and library administrators are reported, steps involved in the reorganization are outlined, and reactions from faculty are discussed with emphasis on the need for cooperation between librarians…

Discusses ways to achieve peak performance in academic libraries by emphasizing staff development. Highlights include self-assessment; conflict of commitment; self-absorption; institutional loyalty; focusing on the future; and understanding the library's strategic plan, mission statement, and policies. (AEF)