The purpose of this research is to examine the relationship between factors leading to student loyalty in open and distance learning universities. Specifically, this research explores the relationship between perceived service quality, perceived e-service quality, and university image as mediators of student loyalty in Open University Malaysia…

With the rapid growth of online learning and the increased attention paid to student attrition in online programs, much research has been aimed at studying the effectiveness of online education to improve students' online learning experience and student retention. Utilizing the online learning literature as a multi-faceted theoretical framework,…

E-learning studies are becoming very important today as they provide alternatives and support to all types of teaching and learning programs. The effect of the COVID-19 pandemic on educational systems has further increased the significance of e-learning. Accordingly, gaining a full understanding of the general topics and trends in e-learning…

This paper focuses on the experiences of Indigenous learners at Athabasca University. Having access to online education provided a sense of normalcy for students during the global pandemic while many post-secondary institutions and Indigenous communities were closed. The purpose of the research was two-fold: (1) to determine the dynamics of…

In recent decades, there has been a steady growth in the population who enter higher education in both brick-and-mortar and, in particular, online universities. This has led to an increase in heterogeneous student profiles in a relatively short period of time. The purpose of this paper was to explore the student profiles at a university that gives…

This work discusses a nudging intervention mechanism combined with an artificial intelligence (AI) system for early detection of learners' risk of failing or dropping out. Different types of personalized nudges were designed according to educational principles and the learners' risk classification. The impact on learners' performance, dropout…

The COVID-19 pandemic has caused a sudden shift to distance learning. For many nursing students, distance learning is a new experience and an essential requirement if they hope to complete their programs. Two challenges that nursing students could face during e-learning are the lack of social presence and low satisfaction. This study aimed to…

Globally, online course enrollments have grown, and English is often used as a lingua franca for instruction. The Community of Inquiry (CoI) framework can inform the creation of more supportive, interaction-rich online learning environments. However, the framework and its accompanying validated instrument were created in North America, limiting…

One of the biggest challenges for online learning is upholding academic integrity in online assessments. In particular, institutions and faculties attach importance to exam security and academic dishonesty in the online learning process. The aim of this study was to compare the test-taking behaviors and academic achievements of students in…

This article describes an investigation into the level of satisfaction among students at Spain's National Distance Education University (UNED) regarding use of Facebook groups as an environment for learning. Based on a structural equation methodology, the research analyzed the most relevant personal and socio-educational factors that affect…

This scoping review explored the trends in open educational resources (OER) that support the interactions of learners with disabilities and the challenges of supporting these interactions in such environments. Emerging OER and open educational practices allow learners to interact with digital learning resources in self-regulated learning. Since…

The relationship between pricing and learning behavior is an important topic in research on massive open online courses (MOOCs). We report on two case studies where cohorts of learners were offered coupons for free certificates to explore how price reductions might influence behavior in MOOC-based online learning settings. In Case Study 1, we…

This quasi-experimental study explored how different online exam types differentiate learners' academic achievement and perceived learning. The participants comprised 95 undergraduate students enrolled in an English course at a Turkish university in three groups, each taking a different type of quiz: with multiple-choice, open-ended, and mixed…

Distance learning has become an important tool in many fields of education. Museums, like other educational institutions, have been offering distance learning programs to their audiences for more than 30 years. This scoping study examined the published literature related to distance learning programs in museums to inform future research in this…

Laboratories, which are an integral part of education in disciplines that require hands-on training and application, can now be presented using new technologies, and application activities can be realized at a distance. In this study, virtual laboratories (VLs) are discussed, and factors affecting the students' intention to use VLs are…