This paper documents biases in the creation of knowledge through underrepresentation of diverse populations and population groups in the way research is conducted and published, and subsequently, in the way educational resources are developed and delivered. Research that incorporates the experience of distributed population groups will have…

Learning support services, categorized into academic and non-academic support, have been demonstrated to positively influence student development. However, the distinct mechanisms by which academic and non-academic support services impact academic performance remain underexplored in China. This study seeks to provide comprehensive insights into…

Limited research has been done to date on the extent of public funding of Open Educational Resources (OER) within basic education (K-12 equivalent) in South Africa. As claims have been made about the potential cost reductions that come with using OER, this study aimed to establish a benchmark of public spending on educational resources, uncover…

For fifteen years, Australian Higher Education has engaged with the openness agenda primarily through the lens of open-access research. Open educational practice (OEP), by contrast, has not been explicitly supported by federal government initiatives, funding, or policy. This has led to an environment that is disconnected, with isolated examples of…

This study investigated the relationships among justice dimensions (distributive, procedural, interpersonal, and informational), university image, service recovery satisfaction, and customer behavioural outcomes (trust, word of mouth, repurchase intention, and loyalty). This study adopted a cross-sectional survey approach and data were collected…