Suggests that total factory integration through computer networks, even when technically feasible, might be unwieldy, inefficient, and uneconomical because the human factor and accumulated know-how of the work force tend to be overlooked. (Author/JOW)

Case studies were conducted of computer integration in two workplaces: an interdepartment interface in a hospital and a shared maintenance management system in a processing plant. These effects were found: interfacing tightens control by altering the division of labor and increasing supervision; and a shared database does not change the division…

The relationship between production systems, work organization, and skills has become a policy consideration in many industrialized countries seeking to improve competitiveness without reducing wage standards. Decision makers should weigh the costs of making these changes. (JOW)

The impact of information and communications technologies on jobs is not yet known and no outcome is inevitable. Technology-driven changes in organizational structures, employment relations, worker autonomy, and work organization will not automatically result in higher job quality. (Contains 92 references.) (SK)