ERIC Number: EJ1057213
Record Type: Journal
Publication Date: 2012
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1927-6044
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Available Date: N/A
Applying the PDCA Cycle to the Complex Task of Teaching and Assessing Public Relations Writing
Knight, John E.; Allen, Sandra
International Journal of Higher Education, v1 n2 p67-83 2012
Teaching skills, knowledge and abilities appropriate for career-ready graduates and assessing learning are complex issues. Developing a valid and reliable approach is often by trial and error. Instead, the authors employed Deming's PDCA Cycle of continuous improvement as a systematic procedure to incrementally move closer to their goal. This paper outlines a multiyear project where academics and public relations professionals collaborated to answer 4 questions: What are the basic SKAs for a career-ready graduate?; How to orient the pedagogy?; How to evaluate and assess student learning?; and, How to insure validity of the measurements?. The authors used a variety of qualitative and quantitative procedures to (a) gather knowledge and information from public relations professionals; (b) facilitate consensus on career-specific pedagogy; and (c) develop a repeatable and reliable rubric to measure students' news release writing skills.
Descriptors: Total Quality Management, Writing Instruction, Instructional Effectiveness, Writing Improvement, Public Relations, Quality Control, Scoring Rubrics, News Writing, Statistical Analysis, Measurement Techniques, Writing Skills, Teaching Skills, Career Readiness, Delphi Technique, College Students
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
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