Purpose: The purpose of this paper is to discuss the major planning and implementation practices that should be followed in a short term international study trip (IST). The focus throughout is on how to utilize experiential learning to establish cultural competence. Design/methodology/approach: The paper shows how to plan and manage an…

Presents a case study illustrating practical management and quality issues in the transition of a Master of Education course from traditional to distance learning format. Summarizes criteria used to define quality in the course, highlighting concerns about maintaining quality during change, and warns that the short-term appeal of entering distance…