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Direct linkKati Suomi; Päivikki Kuoppakangas; Ulla Hytti; Charles Hampden-Turner; Jukka Kangaslahti – International Journal of Educational Management, 2014
Purpose: The purpose of this paper is to explore the dilemmas that challenge reputation management in the context of higher education (HE). Design/methodology/approach: The paper introduces one Finnish multidisciplinary master's degree programme as a case in point. The empirical data comprises a student survey and semi-structured interviews with…
Descriptors: Reputation, Institutional Characteristics, College Administration, Barriers
Ali Dehghan; John Dugger; David Dobrzykowski; Anne Balazs – International Journal of Educational Management, 2014
Purpose: In this paper, a model of student loyalty with graduate online programs utilizing relationship marketing theory elements was developed. The relationships between service quality, commitment and satisfaction, reputation and ultimately loyalty were explored. The purpose of this paper is to investigate the relationships between factors that…
Descriptors: Graduate Students, Masters Programs, Online Courses, Student Behavior
Ritika Mahajan; Rajat Agrawal; Vinay Sharma; Vinay Nangia – International Journal of Educational Management, 2014
Purpose: The purpose and value of management education was always under the critics' scanner but the proliferation of institutes impelled a serious debate on its quality. The purpose of this paper is to identify the factors affecting quality of management education in India and explains their nature, significance and mutual influences using…
Descriptors: Foreign Countries, Administrator Education, Educational Quality, Masters Programs
