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Friesen, Norm – International Journal of Computer-Supported Collaborative Learning, 2009
Genre analysis, the investigation of typified communicative actions arising in recurrent situations, has been developed to study information use and interchange online, in businesses and in other organizations. As such, it holds out promise for the investigation of similarly typified communicative actions and situations in CSCL contexts. This…
Descriptors: Group Behavior, Content Analysis, Internet, Discourse Analysis

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