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Zhikai Gao; Gabriel Silva de Oliveira; Damilola Babalola; Collin Lynch; Sarah Heckman – International Educational Data Mining Society, 2024
Promptly and properly addressing students' help requests during office hours is a critical challenge for large CS courses. With a large amount of help requests, instructors often find themselves facing a long office hours queue and need to decide who to help next. Most instructors typically select the earliest arrival students (FCFS), while some…
Descriptors: Teacher Responsibility, Educational Strategies, Higher Education, Computer Science Education