Considers fundamental decisions that shaped the output products of Research Libraries Information Network. Product Batch was designed using single data definition (RMARC) combined with standard PL/I, modular programing techniques, program documentation. Choice of software and programing languages, other design aspects (accountability, count…

Examines the potential application of the American National Standards Institute (ANSI)/National Information Standards Organization (NISO) Z39.50 library networking protocol as a client/server environment for a scholar's workstation. Computer networking models are described, and linking the workstation to an online public access catalog (OPAC) is…

Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…

Describes public library reference service which allows patrons to type out search instructions on a computer terminal, review and select references, and receive, by high-speed printer, facsimile copy of selected periodical articles. Development of periodicals center at main county library and use of self-coaching SEARCH HELPER system are…