Examines the role of human information processing and decision-making capabilities and limitations in the design of effective human-computer interfaces. Several cognitive engineering principles that should guide the design process are outlined. (48 references) (Author/CLB)

The most time consuming and expensive step in developing expert systems is knowledge acquisition (KA), and it is important to determine how the limited resources for acquiring knowledge should be allocated across different sources. This paper develops a model that determines how KA resources should be spent and how such a model may be used. (23…