Presents a hyperknowledge framework of decision support systems (DSS). This framework formalizes specifics about system functionality, representation of knowledge, navigation of the knowledge system, and user-interface traits as elements of a DSS environment that conforms closely to human cognitive processes in decision making. (Contains 52…

This description of the development of expert systems designed to solve management problems focuses on the issue of corporate divestment as an example. Software needs are discussed, and an example of a management expert system for divestment analysis at James Madison University is briefly described. (Author/LRW)