Describes the responsibilities and recommended qualifications of a youth services department head. The importance of attention to statistics and library policy is emphasized. (MES)

Addresses investigations of library employees' complaints of sexual harassment which could be modified for use with a patron complaint. The employer's interests in conducting an adequate and swift investigation are discussed, and the importance of maintaining confidentiality is stressed. (LRW)

Provides an example of procedures to be followed when investigating a sexual harassment complaint in libraries. Highlights include preparation, including reviewing personnel files; interviewing the complainant, including sample questions; interviewing the alleged harasser; gathering information from other sources, including third-party witnesses;…

Illinois libraries and library districts should be aware of the employment "at-will" doctrine in their hiring, firing, and employment policy decisions. Because changes in the law require greater scrutiny of employment manuals and policies, recommendations are made for reducing administrative burdens, record keeping, reviewing employment…

Presents a study on Illinois library directors' knowledge of the American Library Association's (ALA) Code of Ethics; 180 questionnaires (out of 252) were returned. Results suggest that a segment of the library profession is aware of the ALA Code of Ethics and is strongly supportive of the statements therein. (Author/AEF)