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Spangler, Lori – Human Resource Development Quarterly, 1995
A literature review notes how gender expectations lead to nonverbal communication differences in such behaviors as smiling, eye contact, kinesics, proximics, and decoding. The importance of the effective use of nonverbal communication in human resource development is emphasized. (SK)
Descriptors: Expectation, Interpersonal Competence, Job Performance, Nonverbal Communication