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Ellinger, Andrea D.; Watkins, Karen E.; Bostrom, Robert P.; Dirkx, John M. – Human Resource Development Quarterly, 1999
Ellinger, Watkins, and Bostrom report a study of 12 managers who described critical incidents in which they facilitated employee learning. Behaviors defining facilitation were identified. Dirkx's response criticizes the research for its individualistic and decontextualized focus. (SK)
Descriptors: Administrator Behavior, Critical Incidents Method, Educational Environment, Learning
Peer reviewed Peer reviewed
Church, Allan H. – Human Resource Development Quarterly, 1995
Presents an analysis of the predictive relationships of managerial behavior and work group climate on employee outcomes; 1,428 survey responses were collected during an organizational change in the marketing and sales division of an international pharmaceuticals company. Behaviors of managers and work group members were found to be significantly…
Descriptors: Administrator Behavior, Case Studies, Employee Attitudes, Employer Employee Relationship